Privacy Policy

Effective Date: June 24, 2026
Organization: Graffiti Heart Corporation, doing business publicly as Graffiti HeArt
Website:https://www.graffitiheart.org/
Contact Email:tag@graffitiheart.org
Phone:216-412-9991Graffiti HeArt respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, donate, sign up for communications, submit an inquiry, register interest in a project, volunteer, sponsor, attend an event, or communicate with us by email, phone, form submission, or text message.Graffiti HeArt is a Cleveland-based 501(c)(3) nonprofit arts organization focused on graffiti, street art, murals, artist support, community beautification, public art, youth art education, scholarships, events, tours, and community partnerships.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:·      Name·      Email address·      Phone number·      Mailing address·      Organization or company name·      Donation or sponsorship interest·      Volunteer interest·      Artist interest or portfolio information·      Mural, wall, or project inquiry details·      Event, tour, or program interest·      Communication preferences·      Demographic information, such as race, gender, disability, age, or veteran status, when voluntarily provided·      Notes, comments, or messages submitted through our forms·      Photos, site details, project descriptions, or other materials you choose to submit for mural or public-art inquiriesWe may also collect limited technical information when you use our website, such as browser type, device information, pages visited, referring website, and general usage data. This information helps us understand how visitors use our website and improve our communications and services.

2. How We Use Your Information

Graffiti HeArt may use your information to:·      Respond to questions, messages, and inquiries·      Process mural, wall, public-art, artist, volunteer, donor, sponsor, event, tour, or general contact requests·      Communicate with donors, sponsors, artists, volunteers, community partners, and event attendees·      Send newsletters, event updates, fundraising appeals, project updates, and other nonprofit communications·      Track donor, sponsor, volunteer, artist, and project relationships·      Manage event, tour, scholarship, mural, and public-art program interest·      Improve our website, outreach, and community engagement·      Maintain accurate contact records·      Comply with legal, tax, accounting, reporting, and nonprofit recordkeeping obligations·      Protect our organization, website, users, donors, artists, and community partners

3. Donations and Payment Information

If you make a donation or payment through our website or a linked payment platform, your payment information may be collected and processed by a third-party payment processor. Graffiti HeArt does not intentionally store full credit card numbers or complete payment account information on its own systems unless specifically required and securely handled by an approved payment provider.We may retain donation-related information such as your name, contact information, donation amount, donation date, campaign, fund, event, or giving history for donor stewardship, nonprofit reporting, tax acknowledgment, and recordkeeping purposes.

4. Email Communications

If you sign up for our email list, make a donation, attend an event, submit a form, or otherwise provide your contact information, we may send you email communications related to Graffiti HeArt’s mission, programs, events, fundraising, murals, artist opportunities, volunteer opportunities, donor updates, sponsor information, or community news.You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link included in our emails or by contacting us at tag@graffitiheart.org.We may still send you non-marketing messages when necessary, such as donation receipts, event confirmations, direct responses to inquiries, or administrative communications.

5. Text Message and SMS Communications

Graffiti HeArt may offer text message communications for people who choose to receive them. Text messages may include updates related to donations, events, tours, volunteer opportunities, mural or project inquiries, sponsor follow-up, artist opportunities, appointment reminders, or responses to questions you submit.By providing your mobile phone number and opting in to receive text messages from Graffiti HeArt, you agree that we may send text messages to the phone number you provided.Message frequency may vary. Message and data rates may apply.You may opt out of text messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. You may reply HELP for help or contact us at tag@graffitiheart.org.Consent to receive text messages is not required as a condition of making a donation, purchasing goods or services, attending an event, volunteering, sponsoring, or otherwise engaging with Graffiti HeArt.SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or share mobile opt-in information or text message consent with third parties for their own marketing.

6. How We Share Information

Graffiti HeArt does not sell personal information.We may share information only when reasonably necessary for nonprofit operations, including with:·      Website, CRM, email, SMS, phone, hosting, database, or technology service providers·      Donation platforms, payment processors, accounting systems, or financial service providers·      Event, registration, ticketing, or form platforms·      Contractors, consultants, volunteers, board members, or staff who assist with our nonprofit operations·      Service providers that help us communicate with donors, sponsors, artists, volunteers, and community members·      Legal, accounting, compliance, insurance, or professional advisors·      Government, law enforcement, or regulatory authorities when required by lawWhen we use third-party service providers, they are expected to use personal information only to provide services to Graffiti HeArt and to protect that information appropriately.

Voluntary Demographic Information

Graffiti HeArt may collect voluntary demographic information, such as race, gender, disability, age, or veteran status, for reporting, grant, compliance, evaluation, and organizational improvement purposes.This information is kept confidential and is securely stored. It will not be used to determine who receives work, interviews, employment offers, artist opportunities, volunteer opportunities, program participation, services, or other organizational opportunities.We may use and share demographic information only in aggregate, anonymized form. This means individual identities are removed and data is totaled or summarized, such as “40% of participating artists identify as female.”Aggregate, anonymized demographic data may be shared with funders, grantmakers, government agencies, regulatory bodies, or other reporting partners solely for purposes such as:·      Complying with government reporting, grant reporting, and civil rights regulations·      Analyzing and improving accessibility, diversity, equity, and inclusion initiatives·      Generating internal organizational metrics, workforce insights, program reports, and community impact summaries

7. Third-Party Links and Services

Our website may link to third-party websites, donation platforms, payment processors, ticketing services, social media platforms, event platforms, or partner websites. We are not responsible for the privacy practices, content, or security of third-party websites or services.You should review the privacy policies of those third-party services before providing information to them.

8. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve user experience, measure communications, and evaluate outreach effectiveness.You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

9. Photos, Project Materials, and Public Art Submissions

If you submit photos, project descriptions, wall or site details, artist information, or other materials to Graffiti HeArt, we may use that information to evaluate, coordinate, document, or follow up on mural, public-art, artist, volunteer, sponsor, donor, or community partnership opportunities.We will make reasonable efforts to handle submitted materials responsibly. However, please do not submit private, sensitive, confidential, or proprietary information unless it is necessary for your inquiry.

10. Children’s Privacy

Graffiti HeArt’s website and general communications are not intended to collect personal information directly from children under 13 without appropriate parental or guardian consent.Because Graffiti HeArt supports youth art education and scholarship-related activities, we may receive information related to students, youth programs, or education opportunities. When applicable, we will seek to handle youth-related information with additional care and use it only for appropriate program, scholarship, communication, or administrative purposes.If you believe a child has provided personal information to us without appropriate consent, please contact us at tag@graffitiheart.org.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, database, email system, phone system, or online transmission is completely secure. We cannot guarantee absolute security.Please avoid sending highly sensitive information through general website forms, email, or text message unless specifically requested and appropriate safeguards are in place.

12. Data Retention

We retain personal information for as long as reasonably necessary to support our nonprofit operations, donor and sponsor relationships, artist and volunteer engagement, event records, project inquiries, legal obligations, tax and accounting requirements, dispute resolution, and recordkeeping.We may retain certain donation, sponsorship, transaction, consent, or communication records as required or appropriate for nonprofit compliance and historical recordkeeping.

13. Your Choices

You may contact us to:·      Update your contact information·      Change your communication preferences·      Unsubscribe from email communications·      Opt out of text messages·      Request that we review, correct, or delete certain personal information, where legally and operationally appropriate·      Ask questions about how your information is usedTo make a request, contact us at tag@graffitiheart.org.

14. Do Not Contact Requests

If you ask us not to contact you, we will make reasonable efforts to honor your request. We may keep limited information as needed to maintain a suppression or do-not-contact record so that we do not contact you again by mistake.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or how Graffiti HeArt handles personal information, please contact us:Graffiti HeArt
Graffiti Heart Corporation
Cleveland, Ohio
Email: tag@graffitiheart.org
Phone: 216-412-9991
Website: https://www.graffitiheart.org/